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How Do I Enable Sales Orders?

Chief Mechanic · September 11, 2010 ·

In QuickBooks Premier and Enterprise Solutions, in order to use Sales Orders, you first have to enable them in Preferences.

To do that, choose Preferences from the Edit menu.  Next, choose Sales & Customers from the Preferences menu and check Enable Sales Orders.  Once this preference is selected, you can configure how QuickBooks handles sales orders.  A screen shot from QuickBooks Premier 2009 appears below.

Note that QuickBooks Pro and QuickBooks Online Edition (both Basic and Plus) do not support sales orders or back orders. If you need support for sales orders, you’ll need to upgrade to QuickBooks Premier or Enterprise Solutions.  To review the features of QuickBooks products, see our related article on the feature differences between QuickBooks Pro and Premier or the product descriptions at our Buy QuickBooks page.

QuickBooks Premier 2009 Preferences Sales and Customers
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What Are the Feature Differences Between QuickBooks Pro and Premier?

Chief Mechanic · September 11, 2010 ·

While the basic data file format is the same for both QuickBooks Pro and Premier, there are a number of features included with Premier that are missing from the less-expensive Pro. The introduction of QuickBooks 2011 further changed the list of differences between Pro and Premier.

For new features introduced with the 2011 version, QuickBooks Pro does not:

  • allow more than 3 users in a multi-user configuration
  • track balance sheet by class
  • allow multiple company files from the same version to be open at the same time

QuickBooks Pro versions prior to 2011 allowed up to 5 users to access a company file in a multi-user configuration. This has been reduced to 3 users for 2011.

The Balance Sheet By Class report is available in QuickBooks Premier 2011 and Enterprise Solutions 11.0. The ability to open multiple company files from the same version is only available in the industry-specific QuickBooks Premier Accountant 2011 or QuickBooks Enterprise Solutions 11.0.

In general QuickBooks Pro does not:

  • record sales orders, which provides for product availability (backorder) tracking
  • support inventory assemblies
  • support unit of measure
  • support price levels by item
  • support billing rate levels
  • provide the ability to view unbilled time and expenses on 1 screen
  • support converting items on an estimate or sales order to a purchase order
  • provide a list of already recorded general journal entries while recording a new journal entry
  • identify general journal entries as adjusting
  • support creating a forecast
  • support creating a business plan
  • provide access to previous bank reconciliation reports
  • include industry-specific reports

All of these features are included in QuickBooks Premier.

Many of these features apply primarily to inventory-based businesses, organizations that want to easily track purchases with Customers:Jobs, or easily track time and reimbursable expenses with Customers:Jobs. For example, the screenshot below of QuickBooks Pro 2012 illustrates that QuickBooks Pro does not have the ability to set the Create invoices from a list of time and expenses preference, which is the first step in setting up easy invoicing for time and reimbursable expenses.

QuickBooks Pro 2012 Time & Expenses Preferences

However, several important general accounting features are missing from Pro and may make the extra cost of Premier a worthwhile investment. One of these features is a list of already recorded general journal entries, shown below.

QuickBooks Enterprise Solutions 10 Make General Journal Entry

Another feature is the ability to view previous reconciliation reports.  For the sample company file below, no reconciliations have been completed.  But if they had been completed, each prior reconciliation (such as a monthly bank reconciliation) would be available.  In Pro, only the most recent reconciliation report is available.

QuickBooks Enterprise Solutions 10 Previous Bank Reconciliation
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What Does Error Code C=342 Mean?

Chief Mechanic · September 11, 2010 ·

According to Intuit, Error Code C=342 can occur when attempting to open a damaged company file (.qbw) in QuickBooks 2004 or 2005.

To attempt to resolve this error, you’ll need to run the Rebuild Data utility in QuickBooks.  Fortunately, in QuickBooks 2004 and 2005, this utility can be run without the company file first being open.

See our related article for more information on rebuilding a company file. The steps outlined in that article won’t match exactly the rebuild procedure for QuickBooks 2004 or 2005, since the rebuild utility is now run from within QuickBooks itself. What the rebuild utility does, however, has remained relatively unchanged.

For more information on the troubleshooting steps to resolve Error Code C=342, consult this Intuit knowledge base article.

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What Does Error Code C=224 Mean?

Chief Mechanic · September 11, 2010 ·

According to Intuit, Error Code C=224 can occur when:

  • backing up a company file (.qbw) from the File->Save Copy or Backup… menu selection
  • running the Verify Data utility from the File->Utilities->Verify Data menu selection
  • running the Rebuild Data utility from the File->Utilities->Rebuild Data menu selection

This has been resolved in the latest release of QuickBooks.  To verify your QuickBooks release, from within QuickBooks press F2 to display the Product Information window.  The Product shows both your version and release in the upper left corner.

QuickBooks Premier 2009 Product Information Release

For more information on Error Code C=224, consult this Intuit knowledge base article.

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What Does Error Code C=343 Mean?

Chief Mechanic · September 11, 2010 ·

According to Intuit, Error Code C=343 can occur when:

  • you’re not running the latest release of QuickBooks
  • 1 of 2 Microsoft Core XML Services .dll files is unregistered, missing, or damaged

Confirm you’re running the latest release of QuickBooks.  To verify your QuickBooks release, from within QuickBooks press F2 to display the Product Information window.  The Product shows both your version and release in the upper left corner.

QuickBooks Premier 2009 Product Information Release

If the problem persists, either MSXML3.DLL or MSXML4.DLL is unregistered, missing, or damaged.  The first troubleshooting step is to re-register both of these files while QuickBooks is not running and then re-start QuickBooks to see if the problem has been resolved.  If the error recurs, you’ll need to download and re-install Microsoft’s Core XML services.

See our related article on another error involving Microsoft’s XML Parser, an unrecoverable error has occurred exception msxml could not cocreate instance.

For more information on the troubleshooting steps to resolve Error Code C=343, consult this Intuit knowledge base article.

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