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What Does The Error “An Unrecoverable Error Has Occurred. Exception MSXML Could Not Cocreate Instance” Mean?

Chief Mechanic · September 11, 2010 ·

According to Intuit, QuickBooks may report “Error: An unrecoverable error has occurred. Exception msxml could not cocreate instance” when opening QuickBooks.

This error may be caused by a damaged or unregistered Microsoft XML Parser (MSXML).

To resolve this error, try these troubleshooting steps:

Re-register the Microsoft XML Parser
Download and re-install MSXML3.dll, which is the file for Microsoft’s XML Parser 3.0
Perform a clean install of QuickBooks

See our related article on a similar error when opening QuickBooks, Error: C=343.

For more information on this error and details on these troubleshooting steps, see this Intuit knowledge base article.

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How Do I Enter or Change the Opening Balance of a General Ledger Account?

Chief Mechanic · September 11, 2010 ·

When you’re setting up your QuickBooks general ledger, it’s a good idea to enter an opening balance for GL accounts. However, be careful not to enter opening balances for financial activity that occurred after your QuickBooks start date. To enter an opening balance, simply click the Enter Opening Balance button, which appears on both the Add New Account and Edit Account windows. Screen shots of both of these windows appear below.

Once you click the Enter Opening Balance button, you’ll see the Enter Opening Balance window:

QuickBooks Premier 2009 GL Enter Opening Balance

If you’ve already created the account, clicking the Enter Opening Balance button will open the account register, where you’ll be able to change an opening balance you previously entered.

The QuickBooks 2009 Add New Account window:

The QuickBooks 2009 Edit Account window:

The opening balance you enter should be the balance before your QuickBooks start date, which is the date you started using QuickBooks to track financial transactions. For bank and credit card accounts, you should enter an opening balance, which should be the ending balance on the last statement before you started using QuickBooks. As a general rule, if an account’s balance is the result of financial activity after your QuickBooks start date, you should use a transaction to change the account balance.

Some prefer to record an account’s opening balance by recording a general journal entry. One side of the general journal entry would set the account’s balance (either debit or credit), and the offsetting entry would be made to an equity account, such as the QuickBooks default Opening Balance Equity.

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How Do I Compare QuickBooks Various Payroll Services?

Chief Mechanic · September 11, 2010 ·

Intuit offers 3 payroll services for companies: Basic Payroll, Enhanced Payroll, and Assisted Payroll. There’s also a 4th payroll service, Enhanced Payroll for Accountants, targeted to accounting professionals providing services to clients. Intuit provides an online PDF to compare its various payroll services.

We prepared our own feature and cost comparison of QuickBooks payroll services along with services from ADP and Paychex. You can read the full article or our 1 page summary.

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How Do I Compare QuickBooks Point of Sale Pro To Earlier Versions?

Chief Mechanic · September 11, 2010 ·

Intuit provides a table to compare the versions of Point of Sale (POS) Pro from 6.0 to 8.0.

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What Is the QBWIN.LOG File and What Function Does It Serve?

Chief Mechanic · September 11, 2010 ·

The QBWin.log file is a text file that stores information about selected QuickBooks errors and the results of verifying, rebuilding, cleaning up, or upgrading, or converting a company file.

This file is created the first time you:

run the Verify Data utility (File->Utilities->Verify Data)
run the Rebuild Data utility (File->Utilities->Rebuild Data)
run the Clean Up Company Data utility (File->Utility->Clean Up Company Data…)
encounter a “C=” error
upgrade from a previous version of QuickBooks or Quicken

To locate or view the QBWin.log file, from within QuickBooks press F2 or Ctrl +1 to open the Product Information window. With the Product Information window open, press F3 or Ctrl + 2 to open the Tech Help window. With the Tech Help window open, click the Open File tab and scroll down in the file list to the QBWin.log file. To display the full file path, click the Path On/Off or use the keyboard shortcut Alt + p button. To view the file in your default editor for text files (normally Windows Notepad), click Open File or use the keyboard shortcut Alt + o.

QuickBooks Premier 2009 Tech Help QBWIN.LOG

For more information on locating the QBWin.log, consult this Intuit knowledge base article.

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Accounting

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Intuit