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What Does Error Code -6190, -82 Mean?

Chief Mechanic · September 10, 2010 ·

According to Intuit, Error Code -6190, -82: “QuickBooks was unable to open the file [pathfilename] on the host” is an error that can occur when running QuickBooks in multi-user mode on Windows Server. It’s caused because the company file (a file with an extension of .qbw) doesn’t match the transaction log (a file with an extension of .tlg). If a company file without the matching transaction log file was updated on another computer and copied back to the server, the two files wouldn’t match.

The simple fix is to locate the mismatched transaction log file (.tlg) and delete it. QuickBooks will automatically re-create it on startup.

It’s a good idea to know the folder in which your QuickBooks company file and associated transaction log file are located. Once you’ve resolved this error and can successfully launch QuickBooks, you can confirm the File Information for that company by pressing F2 while QuickBooks is running. Doing so will display the Product Information window. The Location field shows the path to that company file.

QuickBooks Premier 2009 Product Information Location

For more information on resolving Error Code -6190, -82, consult this Intuit knowledge base article.

See our related article on Error Code -6190, -816 for more information.

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What Does Error Code -6190, -83 Mean?

Chief Mechanic · September 10, 2010 ·

According to Intuit, Error Code -6190, -83: “QuickBooks was unable to open the company file” is an error that can occur when running QuickBooks in multiuser mode on Windows Server. It’s caused because multiple workstations are configured to host the company file (incorrect) instead of all workstations having a Hosting setting of off and a server configured with a Hosting setting of local files only or local and remote files (correct).

Intuit offers a troubleshooting guide to address this issue that’s linked below. This guide will discuss checking the Hosting setting on the server and each workstation. You can confirm the Hosting setting by pressing F2 while QuickBooks is running. Doing so will display the Product Information window. The Hosting setting appears in the lower left corner.

QuickBooks Premier 2009 Product Information Hosting

To follow the troubleshooting steps to resolve Error Code -6190, -83, consult this Intuit knowledge base article.

See our related articles on Error Code -6073, -816 and Error Code -6138, -82 for more information.

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What Does Error Code -6138, -82 Mean?

Chief Mechanic · September 10, 2010 ·

According to Intuit, Error Code -6138, -82: “You do not have sufficient permissions to the specified folder ” is an error that has multiple possible causes related to network file permissions.

There are a number of troubleshooting steps to resolve this error that are discussed in detail in the Intuit knowledge base article linked below. Before proceeding to those steps, insure that all computers in your QuickBooks installation have been updated to the latest QuickBooks release. To verify the version and release of QuickBooks, press F2 while QuickBooks is running to display the Product Information window. The Product field shows the version and release at the top left of the window. In the example below, Premier Accountant Edition 2009 is the version and R3P is the release. Complete this step on each computer in your multiuser setup.

QuickBooks Premier 2009 Product Information Release

To follow the troubleshooting steps to resolve Error Code -6138, -82, consult this Intuit knowledge base article.

See our related articles on Error Code -6073, -816 and Error Code -6190, -83 for more information.

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What Does Error Code -6073, -816 Mean?

Chief Mechanic · September 10, 2010 ·

According to Intuit, Error Code -6073, -816: “QuickBooks is unable to open this company file” is an error that has multiple possible causes. The possible causes include:

multiple computers have hosting turned on instead of only 1
different releases of QuickBooks on the server and the affected workstation
insufficient file permissions
the Database Manager service is not running
the network data file (.nd) is damaged, missing, or marked as hidden
the transaction log file (.tlg) is marked as hidden
security software (e. g., a firewall) is blocking network traffic
other software is currently scanning the QuickBooks company file
QuickBooks is attempting to run a scheduled backup while the company file is in use
the company file (.qbw) is damaged

A screenshot of the actual error appears below:

QuickBooks Premier 2007 Error Code -6073, -816

To follow the troubleshooting steps to resolve Error Code -6073, -816, consult this Intuit knowledge base article.

[Update: Unfortunately, it appears Intuit has removed that article, so the link is dead.]

See our related articles on Error Code -6190, -83 and Error Code -6138, -82 for more information.

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How Do I Access the Tech Help Window From Within QuickBooks?

Chief Mechanic · September 10, 2010 ·

To access the Tech Help window from within QuickBooks, do the following steps with QuickBooks open:

Press F2 to display the Product Information window
With the Product Information window displayed, press F3 to open the Tech Help window

Here’s a screenshot of the information available from the Tech Help window:

QuickBooks Enterprise Solutions 10 Tech Help

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Accounting

Developer

Intuit