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Have a Question Not Covered By a Topic In Our KnowledgeBase?

Chief Mechanic · September 23, 2010 ·

We’ve now completely moved our KnowledgeBase content from a forum format to an article-based approach, which offers better search capabilities.

Unfortunately, dropping the forum format forced a change in how you might pose a new question. A forum can allow anyone to make a new post, but that’s not possible right now using our new approach. The best place to ask a question is on an existing article that relates to the same topic.

What about an entirely new question, one that isn’t covered by an existing article? In that event, post it in the comments here.

UPDATE: We’re in the early stages of setting up a forum for new questions. The look isn’t fully polished yet, and we’re running a not-yet-released version of the forum software, so you may find a rare glitch or two. But our testing shows that basic functionality works just fine, so without further delay, head on over to our forum.

If it turns out your question triggers a new article, we’ll post the article with a link in our reply.

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How Do I Change the Number of Companies Displayed When Starting QuickBooks?

Chief Mechanic · September 22, 2010 ·

By default, QuickBooks shows the most recent 2 company files you’ve opened in QuickBooks, but this number can be easily changed. The program can display up to 20 companies.

The most direct way to change it is to first open a company file, and then click on the Set number of previous companies… on the File->Open Previous Company menu. That menu is shown below.

QuickBooks 2011 Set Number of Previous Companies Menu

Enter the number of companies you’d like to display (from 1 to 20) and click Ok.

QuickBooks 2011 Set Number of Previous Companies Window

This setting is stored in the QBWUSER.INI file, which you can locate and edit using the Tech Help window.

The setting is recorded as:

MAXMRUFILES=20

Sometimes, in multi-user configurations, efforts to save the file might be unsuccessful and may or may not be accompanied by an error message. If you can’t save the file, check your folder permissions on the folder where the QBWUSER.INI file is located.

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How Many Vendor Addresses Does QuickBooks 2011 Support?

Chief Mechanic · September 19, 2010 ·

QuickBooks 2011 now supports 2 vendor addresses; prior versions of QuickBooks supported only 1.

QuickBooks 2011 Edit Vendor Window Showing 2 Addresses

The Shipped From Address field is used on vendor purchase orders. The Billed From Address is used on bills and bill credits, and this address will appear when printing a check to the vendor.

In effect, the Billed From Address is the “remit to” address, which could be a PO box. The Shipped From Address is the vendor’s physical location. The field labels should more clearly reflect these roles since this is how most QuickBooks users will treat them.

Users upgrading to QuickBooks 2011 from prior versions can now add the missing address from vendor records that have different “remit to” and physical locations.

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What’s the New Paid Stamp For QuickBooks 2011?

Chief Mechanic · September 19, 2010 ·

For QuickBooks 2011, Intuit improved the Paid stamp to reflect the date the customer invoice was paid, as shown in the screenshot below.

QuickBooks 2011 Create Invoices Window With Date Paid Stamp

Unfortunately, a Paid stamp is also applied to vendor bills, and that stamp does not reflect the date the bill was paid.

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Did the Multi-User Capability of QuickBooks Pro Change For 2011?

Chief Mechanic · September 19, 2010 ·

Yes, it did. For QuickBooks Pro versions prior to QuickBooks Pro 2011, a multi-user configuration could consist of up to 5 users.

For QuickBooks 2011, that has been reduced from 5 users to 3. The maximum number of users allowed under QuickBooks Premier 2011 remains unchanged at 5.

However, because QuickBooks Pro and Premier share the same file format, it might be possible to create a configuration of 3 users running QuickBooks Pro and 2 users running Premier. That would spare a firm from upgrading all 5 licenses from Pro to Premier.

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