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What Does Error Code 2753 Mean?

Chief Mechanic · September 5, 2010 ·

Error 2753 is connected to a failure of QBServerUtilityMgr.exe to launch properly. This is the QuickBooks Database Server Manager. It’s used in multi-user mode to manage .nd files and keep track of the location of the company file (.qbw). It’s normally located in:

%Program Files%Common FilesIntuitQuickBooks

QuickBooks Premier 2009 QBServerUtilityMgr.exe Properties

Some users have reported that running the reboot.bat file supplied with QuickBooks solved this error. This batch file will open a command prompt window and execute a series of calls to the Microsoft Windows program regsvr32.exe. This Windows command line tool is used to register .dll files in the Windows registry.

It’s possible that an incomplete installation of QuickBooks resulted in missing entries in your Windows registry, and reboot.bat fixes that. In some instances, reboot.bat can address problems caused by registry cleaners that removed required entries from the Windows registry.

To run reboot.bat, verify that you have administrator permissions and navigate to your QuickBooks installation directory. By default for QuickBooks 2010, this is:

C:Program FilesIntuitQuickBooks 2010

Locate the file reboot.bat and double click on it to launch it.

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What Does Error Code -6000, -83 Mean?

Chief Mechanic · September 5, 2010 ·

According to Intuit, Error Code -6000, -83: “An error occurred when QuickBooks tried to access the company file” has multiple possible causes:

an incomplete QuickBooks installation
a damaged company (.qbw) file
the folder in which the company file is located is damaged
hosting is enabled on both the server and at least 1 workstation (incorrect) instead of only the server (correct)
the server doesn’t have permission to access the company file
the currently logged in user doesn’t have permission to access the company file
the service QBDataServiceUserXX (where XX depends on your QuickBooks version) doesn’t have permission to access the company file
security software is blocking access to the QBDataServiceUserXX service on the server where the company file is located

There are a number of troubleshooting steps to resolve this error that are discussed in detail in the Intuit knowledge base article linked below. Before proceeding to those steps, insure that all computers in your QuickBooks installation have been updated to the latest QuickBooks release. To verify the version and release of QuickBooks, press F2 while QuickBooks is running to display the Product Information window. The Product field shows the version and release at the top left of the window. In the example below, Premier Accountant Edition 2009 is the version and R3P is the release. Complete this step on each computer in your multiuser setup.

QuickBooks Premier 2009 Product Information Release

For more information on resolving Error Code -6000, -83, consult this Intuit knowledge base article.

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What Function Does QBPRINT.QBP Perform?

Chief Mechanic · September 5, 2010 ·

The QBPrint.qbp contains the settings from the Printer setup window stored by QuickBooks to print forms.

On Windows Vista, it’s normally found at:

C:ProgramDataIntuitQuickBooks yyyy

where yyyy represents your version of QuickBooks, as in QuickBooks 2009.

On Windows XP, it’s normally found at:

C:Documents and SettingsAll UsersApplication DataIntuitQuickBooks yyyy

If QuickBooks can’t find the file in the expected location, it will automatically recreate it from default data.

Issues relating to this file are sources for several printing problems in QuickBooks, and a number of troubleshooting techniques involve this file. One common technique involves renaming this file so that QuickBooks will automatically create a new one, as discussed in this Intuit knowledge base article.

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What Does Error Code 1304 Mean?

Chief Mechanic · September 5, 2010 ·

According to Intuit, Error 1304 can occur when installing or updating QuickBooks.

It is accompanied by this message:

"Error writing to file [filename]. Verify that you have access to that directory."

It is caused by either:

a damaged CD
a problem with the CD drive itself
a damaged Microsoft .NET component

The troubleshooting steps to resolve this error depend on whether you received the error installing QuickBooks from a CD or from a download.

If you were installing from a CD, first attempt to copy files from the installation CD to your hard disk and proceed to complete the installation. The steps to copy these files are discussed in this Intuit knowledge base article.

If you downloaded QuickBooks and are not installing the program from a CD, a component of the Microsoft .NET framework may be damaged. In this instance, consult this Intuit knowledge base article for information on repairing your .NET framework.

For more information on this error, consult this Intuit knowledge base article.

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What Does Error Code 00000 38772 Mean?

Chief Mechanic · September 5, 2010 ·

According to Intuit, Error Code 00000 38772 indicates that QuickBooks has encountered a problem reading the QuickBooks registration file, qbregistration.dat. There are several possible causes:

the qbregistration.dat file wasn’t created correctly
the qbregistration.dat can’t be located in its expected location
a recent software installation (even one unrelated to QuickBooks) has corrupted the qbregistration.dat file

To fix this error, you’ll need to edit the qbregistration.dat file with your correct QuickBooks license number, product number, and release information.

Other errors involving the registration file include Error Code 00000 38997 and Error Code 00000 39056.

For the specific steps to resolve this error, consult this Intuit knowledge base article.

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