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What Is REBOOT.BAT and How Do I Run It?

Chief Mechanic · August 29, 2010 ·

In QuickBooks, reboot.bat is a batch file located in the QuickBooks program folder that re-registers .DLL and .OCX files under Microsoft Windows.

Repairing a QuickBooks installation also re-registers these files, along with performing other repair steps, so if you’re planning to repair your QuickBooks installation or if you’ve just completed that troubleshooting step, you don’t need to run reboot.bat.

Under Windows Vista, the default program folder for QuickBooks is:

C:Program FilesIntuitQuickBooks yyyy

where yyyy represents your version of QuickBooks, as in QuickBooks 2009.

Reboot.bat is also discussed in this Intuit knowledge base article, including additional information on locating batch file.

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How Do I Repair My Quickbooks Installation?

Chief Mechanic · August 29, 2010 ·

To repair your QuickBooks installation, follow the steps in this Intuit knowledge base article.

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How Do I Perform A Clean Install Or Clean Uninstall Of Quickbooks?

Chief Mechanic · August 29, 2010 ·

To perform a clean install or clean uninstall of QuickBooks, follow the steps in this Intuit knowledge base article.

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What Does Error 13691 59297 Mean?

Chief Mechanic · August 29, 2010 ·

According to Intuit, “Unrecoverable Error 13691 59297” can occur when attempting to display a previous bank reconciliation report in QuickBooks Premier.  It’s similar to “Unrecoverable Error 13739 97471,” which can occur when downloading a bank statement and has similar troubleshooting steps.

This error can occur for 1 of several possible reasons:

  1. The Display PDF in Browser option is selected in Adobe Reader 9 or
  2. The .QBW company file is damaged

If you’re using Adobe Reader 9, complete these steps to troubleshoot the problem:

  1. close QuickBooks
  2. Open Adobe Reader 9, click Edit->Preferences…->Internet and de-select the Display PDF in browser option
  3. Re-start QuickBooks and attempt to display the previous bank reconciliation that triggered the error
  4. If the problem still exists, close QuickBooks and run reboot.bat, a batch file located in the QuickBooks program folder
  5. Re-start your computer and re-start QuickBooks and attempt to display the troublesome bank reconciliation
  6. If the problem still exists, attempt to repair your QuickBooks installation
  7. If repairing your QuickBooks installation fails to fix the problem, perform a clean install of QuickBooks

Explore additional information on running reboot.bat, repairing your QuickBooks installation, or performing a clean install of QuickBooks.

You can also test whether this error occurs only in 1 company file.  If so, that company file may be damaged.  See our article on rebuilding a damaged company file for more help.

This error is also discussed in this Intuit knowledge base article.

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How Do I Add My Logo To Printed Forms?

Chief Mechanic · August 28, 2010 ·

To add a logo to a form, such an invoice, you first need to open the Basic Customization window of the form you want to modify.

QuickBooks stores forms in files called templates, and there is usually a different template for a different function, such as producing an invoice and producing an estimate. Therefore, if you want to make a change to one template, you may want to make that change to several templates so that all of your forms have a consistent look. You’ll need to make modifications to templates one by one.

There are several ways to open the Basic Customization window for a specific template:

  • Open the form you want to customize and click the Customize button itself – not the arrow indicator that opens the pull down menu as displayed below
  • Open any form, click the Customize button, followed by the Manage Templates… selection on the drop down menu to choose the template you want to modify
  • Open the Templates window by clicking on the Lists->Templates menu selection, select the template you want to modify in the list and double click on that template; alternately, you can click on the Templates button and choose Edit Template on the drop down menu or use the keyboard shortcut Ctrl + e

The Create Invoices window:

QuickBooks Premier 2009 Create Invoices Customize

The Templates window:

QuickBooks Premier 2009 Templates Edit

From the Basic Customization window, there are 2 approaches to adding a logo:

  • Click on the Use logo checkbox and then select your logo by clicking on the Select Logo… button (which won’t be active until you click the checkbox or
  • Click the Layout Designer… button at the bottom of the Basic Customization window
QuickBooks Premier 2009 Basic Customization Logo

The first approach is only suitable if your logo is an exact square. QuickBooks automatically resizes the image you select and place using this method into a square, which isn’t suitable for all logo images.

For that reason, we recommend that you proceed by clicking the Layout Designer… button, an approach that works whether your logo is a square or rectangle. Click the Add button and choose Image from the drop down menu that appears.

QuickBooks Premier 2009 Layout Designer Add Image

In the Select Image window that appears, locate your logo image and click Open. Your logo will be added to your template.

QuickBooks Premier 2009 Layout Designer Logo

You can move the logo by positioning your mouse pointer inside the logo image and dragging it where you want it. You can only resize it to a new dimension that is scaled from the original dimensions. You can’t change the scale of the logo using Layout Designer. If you need to do that, you’ll have to use an image editing program. To change the dimensions of the logo image, click on any one of the handles on the border and drag it to the desired size.

To save your work, click Ok two times.

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