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How Do I Rebuild a Damaged Company File?

Chief Mechanic · August 24, 2010 ·

QuickBooks includes a utility to rebuild a company file in the event the file becomes damaged. Rebuilding a company file is an appropriate step in these circumstances:

  • verifying the company file (.qbw) failed
  • the verify utility returns a b-check error
  • payroll forms display incorrectly

In QuickBooks 2004 and 2005, a company file can be rebuilt without first being opened. Beginning with QuickBooks 2006 and thereafter, a company file must first be successfully opened before it can be rebuilt. That limits the functionality of the Rebuild Data utility to files where the damage does not prevent the file from opening.

To rebuild your QuickBooks company file, do the following:

  1. Run the rebuild by visiting the File->Utilities->Rebuild Data menu selection
  2. Follow the steps outlined below to backup your data
  3. Leave the rebuilding process uninterrupted until completion

Once you’ve started the Rebuild Data utility, QuickBooks will prompt you to make a backup of your company file before continuing. Follow these steps to backup your data:

Step 1 – Click Ok to backup your data

QuickBooks Premier 2009 Rebuild Backup

Step 2 – Choose the type (online or local) and options

QuickBooks Premier 2009 Rebuild Backup 2

Step 3 – Choose the location for your backup

QuickBooks Premier 2009 Rebuild Backup 3

Step 4 – Leave your computer uninterrupted while QuickBooks rebuilds your company file

QuickBooks Premier 2009 Rebuild Working

Step 5 – Click Ok when QuickBooks has finished rebuilding your company file

QuickBooks Premier 2009 Rebuild Complete

Some problems benefit from running the Rebuild utility several times in succession.

Rebuilding procedures are also outlined in this Intuit knowledge base article.

What Is the Company File Diagnostic Tool and How Do I Use It?

Chief Mechanic · August 24, 2010 ·

Intuit’s QuickBooks Company File Diagostic Tool is designed to diagnose and repair problems that prevent a company file from opening. The tool is a program that you can download from Intuit, install on the same computer where the company file is located, and run.

The program only works on company files (.qbw) from QuickBooks 2006 or newer.

There are 3 possible outcomes from running the Company File Diagnostic Tool:

  1. The tool identifies and repairs the problem that prevented you from opening the company file in QuickBooks;
  2. The tool identifies a problem but can’t fix it;
  3. No problem is found.

If the tool identifies a problem and can’t fix it, you can either restore from a backup or investigate other data recovery options. If the tool doesn’t find a problem and you still can’t open the company file, your problem may be caused by something other than company file data damage, such as your computer configuration. There’s also the possibility that your company file has damage that the tool is unable to detect.

Intuit has a step-by-step guide to installing and running the Company File Diagnostic Tool.

Users experiencing error code -6130, 0 may need to run the tool a second time to resolve this error. There’s a checkbox setting specific to this error, Force 6130 Fix, that should be checked if a single pass of the tool doesn’t allow the company file to be opened without error.

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What Does Error Code -6130, 0 Mean?

Chief Mechanic · August 24, 2010 ·

According to Intuit, error code -6130,0 may be encountered when opening a company file (.qbw) or reconciling an account.

Possible causes of the error include a damaged company file or, in the case where the company file is located on another computer, a connection problem, such as a firewall blocking file access to the company file.

To investigate possible damage to your company file, see our article on the Company File Diagnostic Tool.

To investigate connection problems that block access, see our article on the QuickBooks Connection Diagnostic Tool.

Fore more information on resolving error code -6130,0, consult this Intuit knowledge base article.

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What Does Error Code -6000, -82 Mean?

Chief Mechanic · August 24, 2010 ·

According to Intuit, Error Code -6000, -82: “An error occurred when trying to open the file” or “An error occurred when QuickBooks tried to access the company file” indicates that QuickBooks can’t access the company file, which is located on another computer. This error code occurs in multi-user environments.

There are a number of troubleshooting steps to resolve this error that are discussed in detail in the Intuit knowledge base article linked below. Several of these steps involve checking the Hosting setting. To verify the Hosting setting, press F2 while QuickBooks is running to display the Product Information window. The Local Server Information block shows the Hosting setting at the lower left of the window.

QuickBooks Premier 2009 Product Information Hosting

This error is one of a series of errors involving the Hosting setting, including Error Codes H101, H303, and H505.

For more information on resolving these errors, consult this Intuit knowledge base article.

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What Does Error Code H303 Mean?

Chief Mechanic · August 24, 2010 ·

According to Intuit, Error Code H303 indicates that the computer on which the QuickBooks company file is located needs additional configuration. This error code has multiple possible causes:

  • security software (e. g., a firewall) is blocking access to computer where the company file is located
  • QuickBooks can’t obtain the Internet Protocol (IP) address of the computer where the company file is located
  • the .ND file is damaged
  • incorrect hosting configuration settings

There are a number of troubleshooting steps to resolve this error that are discussed in detail in the Intuit knowledge base article linked below. Several of these steps involve checking the Hosting setting. To verify the Hosting setting, press F2 while QuickBooks is running to display the Product Information window. The Local Server Information block shows the Hosting setting at the lower left of the window.

QuickBooks Premier 2009 Product Information Hosting

This error is one of a series of errors involving the Hosting setting, including Error Codes -6000 -82, H101, and H505.

For more information on resolving Error Code H303, consult this Intuit knowledge base article.

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