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What Does Error Code -6000, -80 Mean?

Chief Mechanic · September 5, 2010 ·

According to Intuit, Error Code -6000, -80: “An error occurred when QuickBooks tried to access the company file” has multiple possible causes. Here are screen shots of the actual error:

QuickBooks 2009

QuickBooks Premier 2009 Error Code -6000 -80

QuickBooks 2007

QuickBooks Premier 2007 Error Code -6000 -80

The possible causes of this error are:

a damaged company (.qbw) file
in a multi-user configuration, multiple computers are configured to host QuickBooks (incorrect) instead of only 1 (correct)
in a multi-user configuration, security software such as a firewall is blocking communication with the QuickBooks server
attempting to convert a file (such as .qbb backup file) to a company file (.qbw) over a network rather than on a local hard disk

There are a number of troubleshooting steps to resolve this error that are discussed in detail in the Intuit knowledge base article linked below. Before proceeding to those steps, insure that all computers in your QuickBooks installation have been updated to the latest QuickBooks release. To verify the version and release of QuickBooks, press F2 while QuickBooks is running to display the Product Information window. The Product field shows the version and release at the top left of the window. In the example below, Premier Accountant Edition 2009 is the version and R3P is the release. Complete this step on each computer in your multi-user setup.

QuickBooks Premier 2009 Product Information Release

For more information on resolving Error Code -6000, -80, consult this Intuit knowledge base article.

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What Does Error Code -6000, -83 Mean?

Chief Mechanic · September 5, 2010 ·

According to Intuit, Error Code -6000, -83: “An error occurred when QuickBooks tried to access the company file” has multiple possible causes:

an incomplete QuickBooks installation
a damaged company (.qbw) file
the folder in which the company file is located is damaged
hosting is enabled on both the server and at least 1 workstation (incorrect) instead of only the server (correct)
the server doesn’t have permission to access the company file
the currently logged in user doesn’t have permission to access the company file
the service QBDataServiceUserXX (where XX depends on your QuickBooks version) doesn’t have permission to access the company file
security software is blocking access to the QBDataServiceUserXX service on the server where the company file is located

There are a number of troubleshooting steps to resolve this error that are discussed in detail in the Intuit knowledge base article linked below. Before proceeding to those steps, insure that all computers in your QuickBooks installation have been updated to the latest QuickBooks release. To verify the version and release of QuickBooks, press F2 while QuickBooks is running to display the Product Information window. The Product field shows the version and release at the top left of the window. In the example below, Premier Accountant Edition 2009 is the version and R3P is the release. Complete this step on each computer in your multiuser setup.

For more information on resolving Error Code -6000, -83, consult this Intuit knowledge base article.

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What Does Error Code -6010, -100 Mean?

Chief Mechanic · September 5, 2010 ·

According to Intuit, Error Code -6010, -100: “Your QuickBooks installation may have been modified. Try re-installing QuickBooks and then try again” indicates that either anti-virus software with a firewall function is interfering with the operation of QuickBooks or you’ve run a registry cleaner that has modified your Windows registry.

If the error message was caused by anti-virus software, the solution is to disable that software. If your registry has been modified by a registry cleaner, the solution is to perform a clean install of QuickBooks (an uninstall followed by a fresh installation). Of course, before uninstalling any program, be sure you have adequate backups of both your program and your data.

For more information on resolving this error, consult this Intuit knowledge base article.

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What Does Error Code 6175 Mean?

Chief Mechanic · August 30, 2010 ·

According to Intuit, Error Code 6175 is caused because the QuickBooks Database Server Manager couldn’t start or stop. The Database Server Manager is used in multi-user mode to manage .nd files and keep track of the location of the company file (.qbw). Possible causes of this error are:

the server hosting the company file (.qbw) is busy performing other tasks
firewall software is blocking communication between the computer that generated the error and the server where the company file (.qbw) is stored

If the error message is an isolated event, it may mean that the server faced a combination of requests that it couldn’t process in a timely manner. Simply waiting or rebooting the server will typically restore normal operation. If the error appears more frequently and blocked communication as a result of improperly configured firewall software can be ruled out, your server may be having difficulty operating under the loads being placed on it.

This error is discussed in this Intuit knowledge base article along with specific port settings used by certain QuickBooks programs.

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What Does Error Code -6130, 0 Mean?

Chief Mechanic · August 24, 2010 ·

According to Intuit, error code -6130,0 may be encountered when opening a company file (.qbw) or reconciling an account.

Possible causes of the error include a damaged company file or, in the case where the company file is located on another computer, a connection problem, such as a firewall blocking file access to the company file.

To investigate possible damage to your company file, see our article on the Company File Diagnostic Tool.

To investigate connection problems that block access, see our article on the QuickBooks Connection Diagnostic Tool.

Fore more information on resolving error code -6130,0, consult this Intuit knowledge base article.

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