multi-user

What Does Error Code -6177, 0 Mean?

Chief Mechanic · September 5, 2010 ·

According to Intuit, Error Code -6177, 0: “QuickBooks is attempting to open this Company file” indicates that QuickBooks couldn’t use the path to the company file. It usually occurs when using QuickBooks in multiuser mode. For QuickBooks 2009, many causes of this error have been resolved in Releases R5 and R6, including attempting to open a company file located in the root drive or certain network locations.

The most common fixes for this error are to:

reboot the server and workstations or
make sure all computers in your QuickBooks installation are running the latest version and release of QuickBooks software
delete the QuickBooks network data file (.nd) and re-configure the server

To verify the version and release of QuickBooks, press F2 while QuickBooks is running to display the Product Information window. The Product field shows the version and release at the top left of the window. In the example below, Premier Accountant Edition 2009 is the version and R3P is the release. To update your release of QuickBooks, click on the Help->Update QuickBooks… menu selection. Complete these step on each computer in your multiuser setup.

QuickBooks Premier 2009 Product Information Release

For more information on resolving Error Code -6177, 0, consult this Intuit knowledge base article.

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What Does Error Code -6000, -77 Mean?

Chief Mechanic · September 5, 2010 ·

According to Intuit, Error Code -6000, -77 is an error that can occur when attempting to open a company file.

QuickBooks Premier 2009 Error Code -6000 -77

There are several possible causes for this error:

the company file is located on external media rather than a local or network drive
QuickBooks is attempting to open the company file by referencing a mapped drive
BitDefender security software is blocking communication when running QuickBooks in multi-user mode
incorrect folder permissions on the folder in which the company file is located

To follow the troubleshooting steps to resolve Error Code -6000, -77, consult this Intuit knowledge base article.

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What Does Error Code -6000, -80 Mean?

Chief Mechanic · September 5, 2010 ·

According to Intuit, Error Code -6000, -80: “An error occurred when QuickBooks tried to access the company file” has multiple possible causes. Here are screen shots of the actual error:

QuickBooks 2009

QuickBooks Premier 2009 Error Code -6000 -80

QuickBooks 2007

QuickBooks Premier 2007 Error Code -6000 -80

The possible causes of this error are:

a damaged company (.qbw) file
in a multi-user configuration, multiple computers are configured to host QuickBooks (incorrect) instead of only 1 (correct)
in a multi-user configuration, security software such as a firewall is blocking communication with the QuickBooks server
attempting to convert a file (such as .qbb backup file) to a company file (.qbw) over a network rather than on a local hard disk

There are a number of troubleshooting steps to resolve this error that are discussed in detail in the Intuit knowledge base article linked below. Before proceeding to those steps, insure that all computers in your QuickBooks installation have been updated to the latest QuickBooks release. To verify the version and release of QuickBooks, press F2 while QuickBooks is running to display the Product Information window. The Product field shows the version and release at the top left of the window. In the example below, Premier Accountant Edition 2009 is the version and R3P is the release. Complete this step on each computer in your multi-user setup.

For more information on resolving Error Code -6000, -80, consult this Intuit knowledge base article.

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What Does Error Code 2753 Mean?

Chief Mechanic · September 5, 2010 ·

Error 2753 is connected to a failure of QBServerUtilityMgr.exe to launch properly. This is the QuickBooks Database Server Manager. It’s used in multi-user mode to manage .nd files and keep track of the location of the company file (.qbw). It’s normally located in:

%Program Files%Common FilesIntuitQuickBooks

QuickBooks Premier 2009 QBServerUtilityMgr.exe Properties

Some users have reported that running the reboot.bat file supplied with QuickBooks solved this error. This batch file will open a command prompt window and execute a series of calls to the Microsoft Windows program regsvr32.exe. This Windows command line tool is used to register .dll files in the Windows registry.

It’s possible that an incomplete installation of QuickBooks resulted in missing entries in your Windows registry, and reboot.bat fixes that. In some instances, reboot.bat can address problems caused by registry cleaners that removed required entries from the Windows registry.

To run reboot.bat, verify that you have administrator permissions and navigate to your QuickBooks installation directory. By default for QuickBooks 2010, this is:

C:Program FilesIntuitQuickBooks 2010

Locate the file reboot.bat and double click on it to launch it.

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What Does Error Code -6000, -83 Mean?

Chief Mechanic · September 5, 2010 ·

According to Intuit, Error Code -6000, -83: “An error occurred when QuickBooks tried to access the company file” has multiple possible causes:

an incomplete QuickBooks installation
a damaged company (.qbw) file
the folder in which the company file is located is damaged
hosting is enabled on both the server and at least 1 workstation (incorrect) instead of only the server (correct)
the server doesn’t have permission to access the company file
the currently logged in user doesn’t have permission to access the company file
the service QBDataServiceUserXX (where XX depends on your QuickBooks version) doesn’t have permission to access the company file
security software is blocking access to the QBDataServiceUserXX service on the server where the company file is located

There are a number of troubleshooting steps to resolve this error that are discussed in detail in the Intuit knowledge base article linked below. Before proceeding to those steps, insure that all computers in your QuickBooks installation have been updated to the latest QuickBooks release. To verify the version and release of QuickBooks, press F2 while QuickBooks is running to display the Product Information window. The Product field shows the version and release at the top left of the window. In the example below, Premier Accountant Edition 2009 is the version and R3P is the release. Complete this step on each computer in your multiuser setup.

For more information on resolving Error Code -6000, -83, consult this Intuit knowledge base article.

(-1 rating, 1 votes)

multi-user

Accounting

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