QB 2009

What Is Intuit’s Service Discontinuation or Sunshine Policy for QuickBooks?

Chief Mechanic · September 8, 2010 ·

Intuit regularly improves QuickBooks and discontinues support for older versions. Generally speaking, Intuit introduces new versions in the fall of a calendar year. For example, in September 2008, Intuit introduced the QuickBooks 2009 series of products. During April or May of the following year, versions more than 2 steps away from the current version will be discontinued.

That means in May of 2009, QuickBooks 2006 was discontinued. After discontinuation, you can continue to use an older copy of QuickBooks, but you won’t have access to support or business services such as payroll or online banking. To continue to use those services, you’ll need to upgrade to a supported version. Intuit posts the specifics of its QuickBooks service discontinuation policy online.

If you need to upgrade your copy of QuickBooks to continue to receive support or access to services, you can purchase QuickBooks at a discount (including download or delivery with free shipping) by accessing one of the links at our Buy QuickBooks page.

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What Does The Error “The Feature You Are Trying To Use Is On A Network Resource And Is Unavailable” Mean?

Chief Mechanic · September 5, 2010 ·

According to Intuit, the error “The feature you are trying to use is on a network resource and is unavailable ” can occur if you attempt to do 1 of the following:

install more than 1 version of QuickBooks from the same product and year, such as an attempt to install 2 versions of QuickBooks Premier 2009 or
attempt an installation where the installation source file (QuickBooks.msi) is different from the installer used when you first installed QuickBooks

See our related articles on Error 1706 and the installed product does not match the installation source.

Intuit’s own knowledge base article offers additional information.

(-1 rating, 3 votes)

What Does the Error “The Installed Product Does Not Match The Installation Source” Mean?

Chief Mechanic · September 5, 2010 ·

According to Intuit, the error “The installed product does not match the installation source” can occur if you attempt to do 1 of the following:

install more than 1 version of QuickBooks from the same product and year, such as an attempt to install 2 versions of QuickBooks Premier 2009 or
attempt an installation where the installation source file (QuickBooks.msi) is different from the installer used when you first installed QuickBooks

Intuit’s own knowledge base article offers additional information.

(-2 rating, 2 votes)

How Do I Reinstall a 2009 QuickBooks Product If My Original CD or Download Has Become Damaged?

Chief Mechanic · September 5, 2010 ·

If you need to reinstall any of the 2009 series of products (QuickBooks 2009, Enterprise Solutions 9.0, Point of Sale 8.0, or Cash Register Plus) but your original CD or download has become damaged, you’ll need to re-download your QuickBooks product. Download links appear below.

To complete the installation using the software you download from these links, you’ll need both the product code and the license number from your original purchase. If you originally downloaded your product, this information would have been included in your email from Intuit following your purchase; otherwise, it would have been included on a label on your CD envelope.

Visit one of the links below to re-download your paid-for version of QuickBooks:

(0 rating, 6 votes)

What Does Error Code -6177, 0 Mean?

Chief Mechanic · September 5, 2010 ·

According to Intuit, Error Code -6177, 0: “QuickBooks is attempting to open this Company file” indicates that QuickBooks couldn’t use the path to the company file. It usually occurs when using QuickBooks in multiuser mode. For QuickBooks 2009, many causes of this error have been resolved in Releases R5 and R6, including attempting to open a company file located in the root drive or certain network locations.

The most common fixes for this error are to:

reboot the server and workstations or
make sure all computers in your QuickBooks installation are running the latest version and release of QuickBooks software
delete the QuickBooks network data file (.nd) and re-configure the server

To verify the version and release of QuickBooks, press F2 while QuickBooks is running to display the Product Information window. The Product field shows the version and release at the top left of the window. In the example below, Premier Accountant Edition 2009 is the version and R3P is the release. To update your release of QuickBooks, click on the Help->Update QuickBooks… menu selection. Complete these step on each computer in your multiuser setup.

QuickBooks Premier 2009 Product Information Release

For more information on resolving Error Code -6177, 0, consult this Intuit knowledge base article.

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QB 2009

Accounting

Developer

Intuit