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What Is Intuit’s Service Discontinuation or Sunshine Policy for QuickBooks?

Chief Mechanic · September 8, 2010 ·

Intuit regularly improves QuickBooks and discontinues support for older versions. Generally speaking, Intuit introduces new versions in the fall of a calendar year. For example, in September 2008, Intuit introduced the QuickBooks 2009 series of products. During April or May of the following year, versions more than 2 steps away from the current version will be discontinued.

That means in May of 2009, QuickBooks 2006 was discontinued. After discontinuation, you can continue to use an older copy of QuickBooks, but you won’t have access to support or business services such as payroll or online banking. To continue to use those services, you’ll need to upgrade to a supported version. Intuit posts the specifics of its QuickBooks service discontinuation policy online.

If you need to upgrade your copy of QuickBooks to continue to receive support or access to services, you can purchase QuickBooks at a discount (including download or delivery with free shipping) by accessing one of the links at our Buy QuickBooks page.

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What Does the Error Referencing MSVCR80.DLL Mean?

Chief Mechanic · September 5, 2010 ·

According to Intuit, the error code referencing Microsoft’s msvcr80.dll is an error that can occur when running the Rebuild Data utility on a company file (.qbw) that had been converted from an older to a newer version. It indicates that the company file (.qbw) had possible data corruption before the file was converted to the newer version.

The error is accompanied by the following:

QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to us. We will treat this report as confidential and anonymous. To see what data this error report contains, click here.

Clicking on the link to the error report displays:

Error signature AppName: qbw32.exe AppVer: 18.0.4001.606 ModName: msvcr80.dll

If possible, Intuit recommends returning to the file before it was converted to the newer version, repairing the damage, and re-converting to the newer version.

However, if the file had been converted some time ago, this solution isn’t practical.

For more information on this error, consult this Intuit knowledge base article.

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What Are the Latest Release Notes For QuickBooks POS?

Chief Mechanic · September 5, 2010 ·

Intuit summarizes the changes to the releases for QuickBooks Point of Sale (POS) in these articles:

For POS 6.0:

Note that updates to a program are referred to as releases, which are usually available at no cost. Replacing QuickBooks 2007 with QuickBooks 2009, is an upgrade of the version, which does carry a charge.

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What Does Error Code 1930 Mean?

Chief Mechanic · September 5, 2010 ·

According to Intuit, Error Code 1930 indicates that the print driver is not compatible with a Windows security policy enabled on your computer. This error can occur when installing or using the integrated QuickBooks PDF Converter, the driver licensed by Intuit from from Amyuni Technologies.

This error can occur under Windows XP or Server 2003 if the Windows security policy “Enable installation of Kernel mode printer drivers” in your local security policy settings is set to off. Before proceeding to other troubleshooting steps, either turn this security policy setting to on or upgrade to a newer version of the PDF Converter. Since the QuickBooks PDF Converter came bundled with QuickBooks, upgrading the converter involves upgrading to a newer version of QuickBooks.

This error is tied to a long series of similar errors associated with printing to a PDF using the integrated driver.

If you need to upgrade, you can compare the features and prices on QuickBooks products by reviewing the information and links at our Buy QuickBooks page.

For more information on resolving Error Code 1930, consult this Intuit knowledge base article.

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What Does Error Code -6032, -158 Mean?

Chief Mechanic · August 31, 2010 ·

According to Intuit, Error Code -6032, -158: “An error occurred when QuickBooks tried to access the company file” is caused by an internal database error when converting a company file to a newer version of QuickBooks.

The recommended solution is to attempt to verify the QuickBooks company file (.qbw) in the earlier version of QuickBooks and to rebuild the company file using the earlier version of QuickBooks.

For more information on resolving this error, consult this Intuit knowledge base article.

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